We take the protection of your personal data very seriously. This Privacy Policy informs you about how we collect, process, and protect your personal data when you visit our website or make a purchase. By using our website, you consent to the data collection and use described in this policy.
Collection of Information
We collect various types of information to provide and improve our service:
Personal data: When you place an order, we collect information such as your name, email address, delivery address, and payment details.
Automatically collected data: When you visit our website, we automatically collect certain information about your device, such as your IP address, browser type, pages visited, and time spent on the site.
Cookies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information.
Use of Your Data
The data collected is used for the following purposes:
To process and fulfil your orders.
To communicate with you regarding your orders or enquiries.
To improve our website and customer service.
To provide personalised offers and marketing communications (where you have given consent).
To detect, prevent, and resolve technical issues or fraud.
Sharing of Data
We do not sell or rent your personal data to third parties. Data is only shared under the following circumstances:
With trusted service providers (e.g. payment processors, shipping providers) who assist us in operating our website and conducting our business.
When required by law or to protect our rights, property, or safety.
Data Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. Despite our efforts, no data transmission over the internet can be guaranteed to be 100% secure.
Your Rights
You have the right to:
Obtain information about the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data (under certain legal conditions).
Object to the processing of your data for marketing purposes.