We are pleased to offer free, insured premium shipping on all our products across Europe (including Germany, Austria, and Switzerland). No hidden fees or delivery charges apply.
All orders are processed as quickly as possible:
Our standard delivery times after dispatch are:
Please note that these delivery times are estimates. External factors such as extreme weather conditions, public holidays, or unforeseen delays with shipping carriers may affect delivery times.
Once your order leaves our warehouse, you will receive a shipping confirmation email with a tracking number. You can use this to monitor the status of your delivery at any time on our shipping partner's website. Please allow up to 24 hours for tracking information to be updated in the system.
Please ensure that your delivery address is complete and correct at the time of ordering (including house number, company name, etc.).
Your order is fully insured during transit. If your package arrives damaged, please document the damage immediately with photos and contact us within 48 hours of receipt at info@vacuumcleaner.shop. If your package shows as delivered according to the tracking information but you have not received it, please contact us. We will promptly initiate an investigation with the shipping carrier.